Golang Job: Software Engineer - (Golang) Global Service Tech (

Be our next Hero! - Join the world’s leading local delivery platform.

We are looking for a Software Engineer - Golang (f/m/d) to join our Global Contact Center tech team to address our customers', riders', and restaurants' support issues quickly and with as little friction as possible which is crucial to our ability to create an amazing experience for our users.

In order to achieve this goal, we are building our own Automation & Support Platform to manage in-app support, self-service flows, transactional communication, automation of business processes, and other technologies that make ticket resolution more seamless: from the moment a user enters the customer support in the App, to making sure we have sufficient customer service agents available to solve the problem in a fast matter, and anything in between.

If you're a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin!

Your main dish:

• Provide a great experience for agents, customers, and riders who operate with Delivery Hero brands all over the world.

• Be responsible for technically driving the development of a set of applications leveraging your skills, knowledge, and also bringing in your experience, expertise, and insight.

• Provide hands-on technical leadership, peer review, and adherence to coding standards.

• Mentor engineers in skills development and help them develop.

• Plan process and technology improvement projects and influence other developers to collaborate on execution.

• Interprets internal or external issues and recommends solutions/best practices

The ingredients you bring to the table:

• 3+ years of experience in backend engineering and preferable distributed systems

• Deep knowledge of Golang Programming Language, Postgres and at least one NoSql DB

• Deep knowledge with Kubernetes or Docker

• Advanced knowledge of distributed architecture, REST APIs, and comfortable with event-based communication and microservices.

• Proficiency in cloud computing services

About us:

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. From prepared meals to groceries, flowers, coffee, medicine… we deliver whatever you need. We operate in over 50 countries across Asia, Europe, Latin America, the Middle East and North Africa and are also pioneering quick commerce, the next generation of e-commerce. As one of Europe’s largest tech platforms, we work with a global ecosystem of employees, riders, and partners, and are at the forefront of innovation.

As one of our Heroes, you’ll work in an international and dynamic environment, with other Heroes from every corner of the globe where you can grow and develop your career with the right support, every step of the way. We are building a company that future generations can be proud of and are committed to welcoming everyone to our table. Delivery Hero has a lot to offer when it comes to benefits: we want to empower our Heroes and that means caring about all aspects of their wellbeing, such as: career, community, social, physical and financial. Learn more about our benefits at Delivery Hero here.

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.

Have we sparked your interest? If you are looking for an environment where our company DNA is defined by our values and People Leader Principles, please apply and send us your CV using the online form. Please note, we do not accept applications via email.